Program Manager

Program Manager responsible for leading a high-performing team of Sr. Leads and Instructional Designers in developing world-class training content. The role involves balancing client needs, operational targets, and team performance while ensuring quality standards are met.

Requirements

• 8+ years of large-scale project/program management experience
• 5+ years of experience in Learning & Development (L&D), Instructional Design, or Content Strategy
• 3+ years of people management experience (specifically managing other leads or creative teams)
• Industry experience in a highly regulated or technical industry (e.g., Aviation, Transportation, Energy, Automotive Manufacturing, AI/Tech, or Medical Services)
• Proficiency with Project Management software (e.g., Asana, Jira, Smartsheet) and familiarity with Design tools (Articulate, Rise/Storyline, Adobe Creative Cloud)
• Proven ability to interpret data/metrics to drive decision-making (Experience with SQL or robust Excel/Sheets data visualization is required)
• Exceptional client-facing presentation skills, conflict resolution, and the ability to manage ambiguity in a fast-paced environment
• BA/BS degree in Learning Development, Instructional Design, Education, or equivalent practical experience

Benefits

• Competitive industry salaries
• Comprehensive benefits packages
• Inclusive environment and positive impact on the community
• Internal mobility and professional growth opportunities