Quality Manager
TaskUsNavi Mumbai, Maharashtra, India
Posted May 25, 2026
Full Time
About the Company
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, prioritizing employees' well-being and offering comprehensive benefits packages.
Job Description
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. The company prioritizes its employees' well-being and offers competitive industry salaries and comprehensive benefits packages. As a Quality Manager, you will be responsible for monitoring program metrics, providing insights and analysis, and implementing service and process improvement programs to ensure program metrics and service level requirements for quality are met consistently.
Requirements
- At least three (3) years of experience in quality management in a BPO environment
- Excellent communication and presentation skills
- Knowledgeable in performance data management and analysis