Team Leader

Join TaskUs as a Team Leader and manage the day-to-day planning and operations of your team, ensuring they deliver on SLA and KPIs, and develop through training and coaching sessions.

Requirements

• Manage day-to-day planning and operations of the team
• Ensure team members deliver on SLA and achieve KPIs
• Train and develop team members
• Handle responsibility and be organized
• Manage team and schedules
• Conduct team huddles, coaching sessions, and recognize weaknesses
• Offer solutions to help team members improve and grow
• Deliver superior customer experience

Benefits

• Wild growth opportunities
• Opportunity to work with happy, enthusiastic over-achievers