Technical Writer

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. As a Technical Writer, you will prepare instruction manuals, journal articles, and other supporting documents to communicate complex and technical information more easily.

Requirements

• Determine the needs of end users of technical documentation
• Study product samples and talk with product designers and developers
• Work with technical staff to make products easier to use and thus need fewer instructions
• Organize and write supporting documents for products
• Use photographs, drawings, diagrams, animation, and charts that increase users' understanding
• Select appropriate medium for message or audience, such as manuals or online videos
• Standardize content across platforms and media
• Gather usability feedback from customers, designers, and manufacturers
• Revise documents as new issues arise

Benefits

• Competitive industry salaries
• Comprehensive benefits packages
• Inclusive environment and positive impact on the community