Business Analyst - Customer Service Domain Consultant (BGC Taguig) | Onsite
Tasq Staffing Solutions, Inc.Taguig, Philippines
Posted March 6, 2026
Full Time
About the Company
No company description available.
Job Description
The Business Analyst will partner with stakeholders to define customer service transformation strategies, drive digital initiatives, and enable AI-led and automation-driven CX solutions.
Requirements
- Bachelor's degree in Computer Science, IT, Engineering, or related course
- At least 5 years of experience in Customer Service/CX domain
- Strong communication and stakeholder management skills
- Hands-on experience with ServiceNow and Genesys AI solutions
Benefits
- HMO for Employee and 2 Dependents
- Quarterly performance bonus
- Outstanding career development opportunities
- 24 Leaves Annually
