Operational Excellence Assistant Manager role involves process optimization, technology innovation, training, data analytics, and customer experience enhancement. Onsite position at BGC Taguig.
Requirements
- Relevant years of experience: 5 years minimum BPO experience in customer service
- Leadership experience: 4 years minimum handling a team for customer service accounts
- Educational attainment: College graduate any course
- Amenable to work in shifting schedules
- Amenable to work ONSITE BGC Taguig
- Able to start ASAP
Benefits
- HMO for Employee and 2 Dependents (On Day 1)
- Quarterly performance bonus
- Outstanding career development opportunities and exposure to multiple accounts
- Weekends Off