Call Center Trainer - Pampanga
TASQ Staffing SolutionsPampanga, Philippines
Posted January 5, 2026
Full Time
About the Company
TASQ Staffing Solutions is a staffing firm founded by industry veterans with over 70 years of collective experience. The company specializes in talent acquisition for organizations of all sizes, from small businesses to Fortune 500 enterprises, across a broad range of industries. Leveraging deep expertise and a client‑centric approach, TASQ delivers rapid, high‑quality staffing solutions that help clients fill critical roles efficiently. Its reputation for speed, quality, and personalized service makes it a trusted partner for companies seeking top talent.
Job Description
TASQ is hiring an experienced account/process trainer to deliver high-quality training programs and support performance enhancement initiatives.
Requirements
- Bachelor's degree required
- 2-3 years of training experience within the BPO industry
- Prior experience as a trainer is highly preferred
- Excellent oral and written communication skills
- Experience in customer service, technical support, and soft skills training
- Basic proficiency in MS Word, Excel, and PowerPoint for reporting and documentation
- Professional, positive, and service-oriented communication style
- Strong analytical skills to evaluate data, identify issues, and propose solutions
Benefits
- Quarterly performance bonuses
- Opportunities for rapid career advancement
- Support for work-life balance
- Free HMO and Life Insurance coverage for the employee and two dependents