Spanish Insurance Call Center Team Leader - Taguig
TASQ Staffing SolutionsTaguig, Philippines
Posted January 5, 2026
Full Time
About the Company
TASQ Staffing Solutions is a staffing firm founded by industry veterans with over 70 years of collective experience. The company specializes in talent acquisition for organizations of all sizes, from small businesses to Fortune 500 enterprises, across a broad range of industries. Leveraging deep expertise and a client‑centric approach, TASQ delivers rapid, high‑quality staffing solutions that help clients fill critical roles efficiently. Its reputation for speed, quality, and personalized service makes it a trusted partner for companies seeking top talent.
Job Description
Manage a team of CSR associates in BPO operations, supervising day-to-day delivery and performance, and ensuring process & KM compliance. Motivate, mentor, coach, and groom the team, and handle customer escalations and complaints.
Requirements
- 4 years of experience in customer service in the BPO/BPM industry
- Bachelor's degree in any course
- B2 Level Spanish Proficiency based on CEFR or Berlitz
- Ability to work in rotational shifts
Benefits
- HMO for Employee and 2 Dependents (On Day 1)
- Quarterly performance bonus
- Outstanding career development opportunities
- 24 Leaves Annually