The Collection Executive will drive the collection process of receivables across multiple sources, negotiate payment schedules, and provide efficient customer service to reduce outstanding balances and maintain client partnerships.
Requirements
- Correspond with multiple sources to negotiate payment schedules
- Keep track of portfolio for specific buckets and control delinquency
- Provide efficient customer service regarding collection issues
- Monitor and maintain customer account details
- Ensure customer files are updated
- Trace defaulters and assets in coordination with the agency's tracing team
- Identify defaulting accounts and investigate reasons for default
- Enlist the efforts of sales and senior management to accelerate the collection process
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance