Collections Executive - Retail MFB - Collections - Guntur - Tenali - J Grades

The Collections Executive - Retail MFB is responsible for driving the collection process of receivables across multiple sources, negotiating payment schedules, and providing efficient customer service.

Requirements

• Correspond with multiple sources to negotiate payment schedules
• Keep track of the portfolio for specific buckets and control delinquency
• Provide efficient customer service regarding collection issues
• Monitor and maintain customer account details
• Ensure customer files are updated
• Trace defaulters and assets in coordination with the agency's tracing team
• Identify defaulting accounts and investigate reasons for default
• Enlist the efforts of sales and senior management to accelerate the collection process
• Ensure compliance to all Audit / regulatory bodies as well as policies and procedures of the company