Collections Executive - Retail MFB - Collections - Mathura - Kosi Kalan - J Grades

The Collections Executive will drive the collection process of receivables, reduce outstanding balances, and maintain client partnerships. Key responsibilities include negotiating payment schedules, providing customer service, monitoring account details, and tracing defaulters.

Requirements

• Correspond with multiple sources to negotiate payment schedules
• Keep track of portfolio for specific buckets and control delinquency
• Provide efficient customer service regarding collection issues
• Monitor and maintain customer account details for non-payments, delayed payments, and irregularities
• Ensure customer files are updated and recording contact details
• Trace defaulters and assets in coordination with the agency's tracing team
• Identify defaulting accounts and investigate reasons for default
• Enlist the efforts of sales and senior management to accelerate the collection process
• Ensure compliance to all Audit / regulatory bodies as well as policies and procedures of the company

Benefits

• Competitive salary
• Benefits package
• Opportunities for growth and development