Massachusetts, United States
Posted June 9, 2025
Full Time
About the Company
Tavistock Restaurant Collection is a portfolio of upscale dining establishments across the United States, offering diverse culinary experiences and hospitality services, including restaurant dining, bar service, and professional development opportunities for staff.
Job Description
The Front of House Manager is responsible for supporting restaurant operations, ensuring excellent guest and team member satisfaction, and maintaining high standards of cleanliness and operational efficiency. This role involves managing staff, handling customer complaints, monitoring costs, and ensuring compliance with relevant regulations and procedures. The Manager will also be focused on enhancing restaurant reputation.
Requirements
- Maintain proper restaurant ambiance
- Visit guests and engage in conversation
- Handle guest complaints and resolution
- Conduct interviews
- Monitor food, beverage, and labor costs
- Approve guest meals and comps
- Track menu item sales
- Collect all invoices and enter into financial records
- Cultivate a positive business image