Service Writer
Taylor NortheastBaltimore, Maryland, United States
Posted April 20, 2026
Full Time
About the Company
Taylor Northeast is the mid-Atlantic and New England’s premier dealer of forklifts, container handlers, railcar movers, industrial floor cleaning machines, and much more.
Job Description
Taylor Northeast is seeking a Service Writer for our east Baltimore, MD shop. The applicant should have experience in a service department, preferably with a background in industrial scrubbers and sweepers repair and service. The job involves providing technical advice, managing warranty claims, and coordinating PM schedules for customers.
Requirements
- Experience working in a service department
- Strong technical background and aptitude preferably with floor scrubbers and sweepers
- Strong communication skills
- Solid negotiating capabilities
- Strong technical capacity to quote repair
- Solid problem solving and trouble-shooting skills
- Proficient with Microsoft Word and Excel
- Customer service skills are paramount
Benefits
- Competitive salary
- 401(k) with company match
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid time off
- Employee Referral program
