Planet Fitness - Member Services Representative - Part Time - Gateway

We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Requirements

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including: answering phones, checking members into the system, taking prospective members on tours, signing up new members, and assisting the Club Manager in counting out the drawer.
• Facilitate needed updates to member’s accounts.
• Respond to member questions and concerns in a timely and professional manner.
• Assist in maintaining the neatness and cleanliness of the club.
• Other duties and responsibilities based on club needs.

Benefits

• Competitive hourly rate of $16.90 - $17.50
• Opportunity to work in a fun and supportive team environment
• Paid training and development opportunities