Planet Fitness - Overnight Member Services Representative - Part Time - Citrus Heights
Taymax GroupCalifornia, United States
Posted January 15, 2026
33800 - 35000 USD
Part Time
About the Company
Taymax Group, LP is a franchisee of Planet Fitness that operates over 160 health clubs located throughout North America including Texas, Alabama, Florida, Georgia, Tennessee, California, and Pennsylvania and within the provinces of Ontario, New Brunswick, Newfoundland and Labrador and Nova Scotia. Taymax, headquartered in Salem, NH, is one of the largest and fastest growing franchisees within the Planet Fitness system. Financially supported by a private equity firm, Trilantic North America, the company is positioned to scale the business in both new and existing markets. Taymax has been recognized through numerous awards given by the franchisor inclusive of Developer of the Year and Franchisee of the Year. With more than 2,600+ locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains in the world. Planet Fitness possesses a highly recognized brand in the high-value, low-price segment of the market. Its core mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which it calls the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent franchisees, like Taymax.
Job Description
We're looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Requirements
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including answering phones, checking members into the system, taking prospective members on tours, and signing up new members.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner.
- Assist in maintaining the neatness and cleanliness of the club.
- Other duties and responsibilities based on club needs.