Technical PreSales Consultant (Microsoft)
TD SYNNEXIstanbul, Turkey
Posted April 7, 2026
Full Time
About the Company
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing.
Job Description
Certified engineer with specialist knowledge of Microsoft Azure and Security to support sales and partners on defining solutions and projects. Provision of excellent service and meet customer SLAs. Ownership of assigned Request Manager resolver group.
Requirements
- Ability to support the design of vendor solutions to meet customer requirements
- Provision of an outstanding quality of service and meet predefined customer service level agreements (SLAs)
- Use internal and vendor tools to generate accurate bill of materials on a timely basis
- Ownership of assigned Request Manager resolver group
- Respond quickly to queries or customer care issues
- Communicate product and technology information to educate internal and external audiences
- Deal with product/solution enquiries from internal/external sales and resellers
- Work with sales teams to profile repeatable solutions for stock and inventory planning purposes
- Understanding and application of vendor promotions
- Maintain peer-level technical contacts in assigned vendor
- Work towards the required level of technical knowledge in product or technology group and the achievement of any vendor related accreditation
- Assist the Business Solution Centre (BSC) to support sales activity and improve partner utilisation rates
- Opportunity to deliver basic post-sales implementation services
- Develop Product knowledge to a competent technical level in line with vendor/business expectations
Benefits
- Elective Benefits
- Grow Your Career
- Elevate Your Personal Well-Being
- Diversity, Equity & Inclusion
- Make the Most of our Global Organization
- Connect with Your Community