Representative - Member Service

The Member Service Representative delivers a unique Member experience to improve Member financial wellbeing through assisting Members and prospective members with account transactions and educating them on digital solutions.

Requirements

• High School Diploma or equivalent mix of education and experience
• Previous experience in cash handling, banking, customer service or hospitality
• Attention to details, strong interpersonal communication, and ability to work in a fast-paced environment
• Strong oral and written communication skills, ability to speak and write clearly and effectively
• Ability to troubleshoot smartphones, tablets, PCs, and assist members with online banking/mobile banking with completion of TDECU training