User Researcher for NOMS Digital Studio

An exciting opportunity for talented, tenacious individuals to join our team and take lead in creating world-class services in the Prison and Probation environment. Conducting Service Discovery to identify and deliver high-quality, user-centred products that positively impact the lives of offenders, prison staff and society as a whole.

Requirements

• 5+ years conducting user experience research
• Degree in Human-Computer Interaction, Human Factors, Cognitive Psychology, Sociology, Anthropology, or related field
• In-depth understanding of user-centered design principles and tools
• Excellent written and verbal communication
• Self-motivated, detail-oriented, and able to manage multiple priorities simultaneously
• Demonstrable 3+ years experience planning and building digital products
• Proven experience of stakeholder management; Strong negotiation skills to ensure that design thinking is intrinsic to delivery
• Experience leading end to end service transformation work, using user-centred, agile approaches
• Demonstrable 3+ years experience in working effectively with cross-disciplinary teams
• Demonstrable 3+ years experience with ensuring that appropriate user research is part of the process for making design decision

Benefits

• Travel expenses covered for research trips/meetings outside of Sheffield
• £5,000 limit on travel expenses