Support Engineer
Team OnlineEast Jakarta, Indonesia
Posted January 5, 2026
Contract / Temporary
About the Company
Team Online delivers world‑class IT consulting and solutions to Indonesia’s leading enterprises, leveraging deep industry expertise and cutting‑edge technology to drive digital transformation. With a focus on strategy, cloud, cybersecurity, and data analytics, the company helps Tier‑1 businesses optimize operations and accelerate growth. Team Online’s distinctive blend of local market knowledge and global best practices positions it as a trusted partner for Indonesia’s most demanding clients.
Job Description
We are seeking a Support Engineer to collaborate with business analysts and developers to produce software designs, formulate program specifications, and transform software designs into high functioning code. The ideal candidate will have a Bachelor's degree in Computer Science/Information Technology, Science & Technology, Business Studies/Management, or equivalent, and at least 3 years of experience as a Java Software Engineer.
Requirements
- Collaborate with business analysts and developers to produce software designs
- Formulate program specifications and basic prototypes
- Transform software designs and specifications into high functioning code in the appropriate language
- Maintain proper coding practices and documentation
- Perform coding duties within a specified timeframe
- Integrate individual software solutions to higher level systems
- Provide assistance with software support and troubleshooting
- Perform system testing, implementation, and modification
- Perform bug-fixing
- Perform upgrades to make software and systems more secure and efficient
- Collaborate with technical writers to create documentation for user support
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance