Customer Support Specialist (m/w/d) Englisch/Deutsch
Teamviewer Germany GmbHGermany
Posted March 9, 2020
Full Time
About the Company
TeamViewer is a leading Digital Workplace platform that connects people with technology through remote control software, monitoring solutions, and augmented reality. Founded in 2005, the company offers secure access and support for digital endpoints, enhancing productivity and efficiency across various industries. TeamViewer's innovative solutions address challenges like skilled labor shortages and hybrid working, making it a trusted choice for businesses from small to large enterprises.
Job Description
TeamViewer is seeking a Customer Support Specialist to provide technical and accounting support to customers in English-speaking countries, Netherlands and other locations. This role involves managing customer requests, creating offers, conducting demonstrations, and collaborating with the support team. The company emphasizes a 'Open Door Policy' and offers a relaxed work environment.
Requirements
- Strong communication skills and a willingness to work with people
- Completed university degree in economics, linguistics or commercial or technical vocational training
- Business level English and German language skills, further knowledge of Dutch is a plus
- Windows®-user skills are desirable
- Initial work experience in customer service and/or sales, preferably through internships
- Ambition, enthusiasm and a willingness to learn
- Independent working is as important as teamwork
Benefits
- Free fruit
- Alcohol-free drinks
- Sports program
- Internal language courses
- Company celebrations
- Team events
- Monthly events
- Office environment
