Export-Import Customer Service
TECH HARVEST CAPITAL PLTShah Alam, Selangor, Malaysia
Posted December 12, 2025
20400 - 30000 MYR year
Full Time
About the Company
Tech Harvest Capital PLT is a specialist HR consulting firm that partners with organizations to build a robust HR foundation and accelerate growth. They provide customized solutions in talent acquisition, performance management, and workforce analytics, enabling companies to align people strategy with business objectives. The firm emphasizes leadership development, coaching, and change management to refine management skillsets across all levels. Tech Harvest Capital’s data‑driven approach and industry‑specific expertise set it apart, delivering measurable results and sustainable competitive advantage.
Job Description
Join our growing team as an Export-Import Customer Service Executive and handle international client communication, support import-export operations, and ensure a smooth customer experience from order to delivery.
Requirements
- Serve as the primary point of contact for international clients via email, WhatsApp, and other communication platforms
- Prepare and issue documents such as invoices, catalogs, quotations, and shipping papers
- Coordinate with internal teams and freight forwarders to ensure timely deliveries
- Monitor activity on e-commerce and B2B platforms and respond to inquiries
- Resolve customer queries promptly to maintain satisfaction
- Assist with content creation, social media updates, and digital marketing activities