
Techcombank is a pioneering bank in digital transformation, aiming to uplift lives sustainably.
Customer Service Specialist responsible for delivering comprehensive customer experience throughout the policy lifecycle. Key responsibilities include receiving and processing customer requests, designing and optimizing multi-channel request handling processes, and providing high-accuracy and professional handling of complex and sensitive cases related to insurance benefits, payouts, fees, renewals, and changes.
Techcombank is a pioneering bank in digital transformation, aiming to uplift lives sustainably.