Senior Officer, User Experience Research (40000213)

The Senior Officer, User Experience Research will provide answers to challenging questions in product design and reveal consumer needs through primary research, observation, and collaboration with product teams.

Requirements

• 5+ years of relevant experience in a research role
• Deep experience in working with clients researching customer needs and behaviours
• Deep experience in product management or customer segment management
• Strong understanding of Agile principles, practices and Scrum methodologies
• Experience working in Agile teams to support digital transformation projects
• Experience in process improvement and LEAN thinking methodologies