Service Operations Manager

As a strong leader, you can connect teams and provide direction. You know how to efficiently organize processes and at the same time ensure excellent customer experience. You are the connector who makes our Service Operations future-proof and exceeds expectations.

Requirements

• At least 5 years of proven work experience in a similar role
• A completed relevant HBO education, such as Business Administration, Commercial Economics, Logistics Management
• At least 3 years of experience in leading multidisciplinary teams
• Affinity with Sport and Wellness
• Analytical ability and experience working based on KPIs
• A result-driven mindset, with an eye for both people and processes
• The ability to combine strategic insight with a hands-on mentality
• Talent to implement improvements structurally
• Excellent command of the Dutch and English languages; French is a plus