Customer Success Manager
TechSeeLondon, England, United Kingdom
Posted January 7, 2026
Full Time
About the Company
TechSee is a rapidly growing SaaS startup specializing in Multi-Sensory AI solutions for customer service and experience.
Job Description
We are looking for a Customer Success Manager to manage strategic customer relationships, oversee contracts, SLAs, adoption, and advocacy. The role involves driving high customer adoption and satisfaction, resolving technical challenges, analyzing customer usage data, and suggesting product improvements.
Requirements
- 4+ years of related experience in an enterprise SaaS company
- Experience managing enterprise customer relationships, including telco, home security, and consumer electronics
- Bachelor's degree in computer science, social sciences, or equivalent experience
- Excellent oral and written communication skills in English
Benefits
- Competitive compensation
- Healthcare
- Comprehensive support
