The Senior Business Systems Analyst role requires strong business acumen and deep understanding of credit card systems, processes, and banking operations. The ideal candidate will bridge the gap between business stakeholders and technical teams, driving requirements definition and solution delivery for the credit card platform.
Requirements
- 7+ years of experience as a Business Systems Analyst, with at least 4+ years in credit card or payments domain
- Deep understanding of credit card lifecycle: authorization, clearing, settlement, posting, billing, and payments
- Strong knowledge of credit card industry systems and technologies (e.g., TSYS, FIS, Fiserv, ACI, FICO, Way4)
- Proficiency with Jira for user story creation, backlog management, and sprint tracking
- Expert ability to create business process flows, swim lane diagrams, data flow diagrams, and use case diagrams
- Strong technical aptitude with ability to understand APIs, databases, batch processing, and system integrations
- Solid understanding of credit card networks (Visa, Mastercard, Amex, Discover) and their specifications
- Knowledge of payment processing flows and authorization protocols
- Experience with SQL and ability to query databases for analysis and validation
- Excellent documentation skills with attention to detail
- Strong analytical and problem-solving capabilities
- Bachelor's degree in Business, Computer Science, Finance, or related field
- Strong business acumen with technical depth
- Excellent stakeholder management and communication skills
- Ability to work independently and lead initiatives
- Strategic thinking with tactical execution capabilities
- Detail-oriented with strong organizational skills
- Collaborative team player with cross-functional experience
- Adaptability in fast-paced, dynamic environment