Customer Support Associate

Techtronic Industries Co. Ltd. is a world-class leader in design, manufacturing and marketing of power tools and accessories, outdoor power equipment and floor care. The company has an opening for a Customer Support Associate in its Anderson, SC office.

Requirements

• High School Education or equivalent
• Minimum one year of TTI customer service, call center, or closely related field with in-bound call experience
• Strong written and verbal skills
• Ability to communicate well with callers using a clear understanding voice
• Ability to professionally handle irate callers and high stress situations
• Excellent phone skills
• Ability to satisfy consumers and end users with minimal request for management intervention
• Proficient with Microsoft Word and Excel, Access would be a plus

Benefits

• Tuition assistance
• 401(k)
• Medical/dental/vision coverage
• Vacation
• Holidays