Mitarbeiter Kundenservice (m/w/d)

Customer Service Employee position at Telecomputer GmbH, a reliable partner for German municipalities. Responsibilities include independent answering and processing of customer inquiries, ensuring customer-oriented order processing, and collaboration with various departments. Key qualifications include commercial training or equivalent, several years of customer service experience, and excellent communication skills.

Requirements

• Commercial training or equivalent qualification
• Several years of experience in customer service
• Experience with ticket systems
• Structured, independent, and self-managing working style
• Excellent communication skills and result-oriented working style
• Very good German language skills in writing and speaking

Benefits

• Modern workplace including the latest equipment for work
• Professional external and internal further education
• 13-month salaries
• 30 days of annual leave + 24.12 and 31.12. additionally free
• Modern technical equipment, ergonomic office furniture
• Flexible working hours with 3 days of mobile work per week
• Snacks, fruit, drinks and coffee available at all times
• Occupational pension scheme, subsidy for computer glasses
• Subsidy for childcare for children under 3 years
• Regular cross-location events
• Sickness benefit allowance (graduated according to length of service)
• Corporate benefits