Especialista Técnico JIRA-CONFLUENCE LOGROÑO
TelefónicaLogroño, Rioja, Spain
Posted June 14, 2025
Full Time
About the Company
Telefónica is dedicated to harnessing technology to enhance human connections, ensuring that people are at the forefront of technological advancements. The company offers services that unite individuals while maintaining control over personal data and experiences. Telefónica's mission is to make the world more human-centric by fostering meaningful connections and empowering societies through technology.
Job Description
Telefónica Global Technology is seeking a Technical Specialist JIRA-CONFLUENCE to provide functional and technical consultant services on project management products, service management, ticketing, and tracking for different customers. The ideal candidate will have a university degree in Information Technology, Telecommunications Engineering, or Physics, Mathematics, or equivalent, and over 2 years of experience in a similar position, managing Contact Center services.
Requirements
- University degree with a Higher Education level in Information Technology, Telecommunications Engineering, or Physics, Mathematics, or equivalent
- More than 2 years of experience in a similar position, managing Contact Center services
- Solid technical knowledge of Atlassian products, especially Jira Service Management, Jira Software, Bitbucket
- Knowledge of system integration technologies: JSON, XML, Web Services, SOAP, Rest