Tech advisor / Technische klantendienstmedewerker (RES TECH) Mechelen

As a support advisor, you are the hero of our customers, helping them with their questions, solving their problems, and ensuring they are satisfied. You will also be responsible for setting process and product improvements on the agenda, with a focus on quality and customer-centricity.

Requirements

• Answering questions via phone
• Solving technical issues or providing smart tips
• Guiding customers through our products and services
• Recommending an additional package or upgrade if that suits the customer better

Benefits

• Meal vouchers
• Employee discount on Telenet services
• Hospitalization insurance
• Pension fund