Customer Service Representative - English - Iskandar Puteri

The Customer Success Specialist will respond to customer requests, manage concerns, and provide information via inbound phone call and email channels. The CSS represents the client and is the face of the brand to the outside world, projecting a professional company image through various communication channels.

Requirements

• Bachelor's Degree or at least Diploma or equivalent in any discipline
• B2 level English Language proficiency (reading, writing, speaking and aural comprehension)
• Minimum of 6 months work experience in customer support in any industry
• Minimum typing speed of 40wpm with a 90% accuracy score
• Computer literate and fully conversant in Microsoft Windows and Microsoft Office