IT Specialist (m/w/d) - System Guardian
TeleperformanceMunich, Bavaria, Germany
Posted November 25, 2025
Full Time
About the Company
Teleperformance is a global digital business services company offering a wide range of solutions including omnichannel support, analytics, and AI-driven customer experience. With a strong local presence and commitment to sustainability, the company helps leading brands optimize their operations through advanced digital technologies. Teleperformance's focus on delivering meaningful and sustainable business solutions sets it apart in the industry.
Job Description
As an IT Specialist (m/w/d) - System Guardian, you will be responsible for managing and further developing our IT systems, providing 1st & 2nd level IT support, and maintaining contact with our IT service providers. We offer a comfortable work environment, opportunities for creativity and responsibility, and a comprehensive onboarding process.
Requirements
- Completed qualification as an IT specialist or comparable qualification, e.g. IHK certification as an IT administrator
- Good knowledge of M365 Endpoint Manager (Intune, Autopilot), Azure AD, Exchange Online, SharePoint Online, and, if applicable, ticketing systems (e.g. Asana)
- Very good German and English skills
Benefits
- Implementation and management of IT projects
- Opportunities for creativity and responsibility
- Great opportunities for personal development, including through our open feedback culture
- A truly comfortable environment in our New Work office
- Our hybrid working time concept
- Our individual Timmermann Care programme
- A warm welcome with comprehensive onboarding
