Operations Supervisor (946)
TeleperformanceCape Town, Western Cape, South Africa
Posted April 2, 2026
Full Time
About the Company
Teleperformance offers digitally-powered business services to support global brands and promote sustainable practices.
Job Description
The Operations Supervisor is responsible for leading, developing, and motivating a team of customer service and collections agents to achieve performance targets while maintaining high levels of customer experience, regulatory compliance, and operational excellence.
Requirements
- Intermediate Microsoft Excel skills (VLOOKUP/XLOOKUP, PivotTables, charts, filters)
- Strong PowerPoint skills for creating presentations and performance updates
