ZAF Customer Service Representative BQ

As the first point of contact for our client’s valued customers, our Customer Service Agents ensure the highest of quality standards are delivered at all times whilst developing customer loyalty and providing an exceptional customer experience.

Requirements

• Customer service skills
• Comprehensive computer skills
• Effective use of Office tools including email, use of internet browsers and others
• Language skills – high competency in English language required
• Empathetic
• Customer focused
• Excellent verbal and written communication skills
• Flexibility
• Lives and breathes the company values
• Self-motivated
• High levels of resilience and focus
• Continuous improvement mindset
• Team Player
• Adaptable