Bilingual French Customer Service Case Manager
TeleTechMelbourne, Florida, United States
Posted January 15, 2026
40680 - 40680 USD year
Full Time
About the Company
Percepta is a joint venture with TTEC, specializing in creating customer loyalty for its clients across the globe.
Job Description
At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey. As a Customer Service Case Manager (Bilingual French), you'll become part of a community that values your success, supports your career growth, and celebrates your contributions.
Requirements
- Bilingual English and Canadian French (Fluent) – must be able to pass verbal and written assessments
- A minimum of two (2) years of experience in customer service, call center, hospitality, public relations, or sales
- Experience in a luxury field (hospitality or brand product) is a plus
- Knowledge of the automotive industry is a plus
- Typing skills (minimum of 30 words per minute)
Benefits
- Health/Dental/Vision/Life Insurance
- Flexible Spending Account (FSA) and Health Savings Account (HSA)
- 401(k) with company match
- Vacation/Sick Time and Paid Holidays
- Tuition Reimbursement
- Employee Assistance Program
- Employee Discount Program
- Training and Development Programs (Percepta College)
- Employee Rewards Program (Perci Perks)
