Bilingual Spanish Customer Service Representative

As a Bilingual Spanish Customer Service Representative at Percepta, you will provide exceptional customer service and support to consumers with mobility challenges through a social media application. The role involves building trust, providing expert knowledge, and resolving issues with teaching and guidance.

Requirements

• High school diploma required; an associate or bachelor’s degree is a plus
• Fluent in Spanish and English (both written and verbal)
• 3 - 5 years of experience in customer service, training, public relations, public affairs, sales, or marketing
• A passion for exceptional customer service, the automotive industry, and cutting-edge technology
• Excellent communication skills – both verbal and written
• Savvy with the use of technology, software, and social media applications (Facebook, Twitter, Instagram, LinkedIn, Pinterest), while continuously keeping up with current technology trends.

Benefits

• Health/Dental/Vision/Life Insurance
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• 401(k) with company match
• Vacation/Sick Time and Paid Holidays
• Tuition Reimbursement
• Employee Assistance Program
• Employee Discount Program
• Training and Development Programs (Percepta College)
• Employee Rewards Program (Perci Perks)