Telstra Retail: Customer Service & Sales Consultant

As a Retail Sales Consultant, you will delight Telstra's customers through outstanding customer service, provide an exceptional in-store customer journey, and empower customers by identifying the products and services they need to transform their telecommunications experience.

Requirements

• The ability to easily build a connection with a variety of new and existing customers
• An appetite to quickly develop customised solutions for customers
• A drive to reach (and exceed!) sales targets and KPIs
• The hunger to learn and grow within the role (and beyond!)
• A positive and resilient approach to customer service within a busy environment
• Experience in a customer-facing role

Benefits

• 30% off Telstra services
• Exclusive discounts and offers across 240 brands and partners
• A flexible, inclusive approach to parental leave
• Unlimited access to 17,000 learning programs
• Monthly performance rewards and recognition programs
• Benefits Your Way - Telstra