Welcome to Ten Group! As a Luxury Lifestyle Concierge, you will transform every request into a memorable experience, offering highly personalized service, where every detail is treated with care, sophistication, and excellence.
Requirements
- Bachelor's degree in Tourism, Hospitality, or related areas.
- Advanced/fluency in English for professional communication.
- Knowledge of other languages adds value to our service.
- Proven track record in luxury services, serving UHNWI as a Concierge Consultant and Tourism Specialist or Experience Specialist.
- Excellent verbal and written communication skills.
- Strong empathy and interpersonal skills, with the ability to create genuine connections with clients.
- Proficiency in using technology, including reservation systems, CRM, digital concierge & lifestyle platforms, and customer service tools.
Benefits
- Competitive remuneration commensurate with the excellence level of the function.
- Quarterly bonuses, meal/voucher allowance, home office allowance, health and dental plans, plus referral bonuses (Indication Program).
- Hybrid work model (2 days a week), promoting better work-life quality.
- Paid sabbatical leave: 1 month every 5 years of company service, without using vacation days.
- Working Holidays: opportunity to travel and work from anywhere in the world, adding new experiences.
- Discounts for employees: access to excellent benefits in travel and entertainment, as well as our members.
- A global, dynamic, and inclusive environment, with diversity as one of its pillars.
- Real growth opportunities in an international company that is constantly evolving.