USPI Manager, Operations Excellence - Hybrid/must reside in St. Louis, MO

The Manager, Operations Excellence is responsible for ensuring center operations meets USPI's gold standard processes, practices and customer service levels to deliver USPI's differentiated value proposition. This role will conduct comprehensive reviews, including stakeholder feedback, to prioritize and develop continuous improvement action plans by center to enhance overall operational effectiveness.

Requirements

• Bachelor's degree in healthcare administration, Business, Nursing, or related field (equivalent experience will be considered)
• Minimum of five years of experience in healthcare operations and business development, with at least 3 years in an ASC or surgical services environment
• Deep understanding of operating room workflows, compliance standards, and performance benchmarks
• Proven ability to take ownership of projects and deliver measurable results
• Skilled in data analysis and interpretation, with the ability to provide actionable recommendations
• Strong communication skills with demonstrated ability to engage key stakeholders through verbal, written, presentation, and digital formats
• Experience working effectively with C-level executives, physicians, frontline staff, and external partners
• Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint
• Solid financial acumen and ability to explain business drivers and key performance metrics
• Strong mathematical aptitude to support reporting and analytical tasks
• Self-motivated, highly organized, and detail-oriented with the ability to work independently

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Health Insurance