Director of Operations - Central Sterile Processing

Are you a results-driven leader ready to make a meaningful impact to patients, caregivers, and your community? At DMC Receiving Hospital, we’re seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes and operational success.

Requirements

• Directs the personnel, operations and financial activities of assigned areas of responsibility at assigned hospital(s).
• Develops management objectives and policies for various departments and monitors results.
• Resolves problems with department heads concerning use of resources.
• Encourages and maintains open lines of communication with and between employee groups, other medical personnel, and patients and their family members.
• Evaluates the performance of the various departments, as well as the performance of key managers and supervisors.
• Advises employees promptly when performance problems arise or changes are needed.
• Establishes the operating budgets for the various departments and monitors performance against budgets.
• Assists Administration with special projects and with short and long term strategic planning.
• Attends promptly to the administrative details of the position including the signing of documents, preparation of reports, completion of performance appraisals, and other employee-related actions.
• Ensures that all operations within the scope or the position are carried out in an ethical, responsible manner.
• Develops, with the help of the responsible department heads, standard operating procedures for the departments within the position’s span of control.
• Coordinates with other departments and medical staff as needed.
• Makes final hiring and firing decisions of personnel within immediate scope of operations coordinating information with upper management and human resources according to established procedures.
• Approves expenditures to the level established by upper management.
• Acts as liaison, between the administrative and medical staffs, Board of Directors and external stakeholders.
• Performs quantitative analysis to support definition and advancement for the hospital’s goals and objectives.
• Understands physicians’ viewpoints and needs, and works strategically in the best interest of patients and the hospital.
• Balances cost/quality issues and partners with medical staff to address productivity improvements and initiatives.
• Identifies the need for policy development and/or revision, defines policies in collaboration with higher level management input, goals and objectives.
• Oversees or directs the development and/or revision of departmental procedures/protocols.
• Approves personnel actions such as hires, fires, disciplines, etc.
• Ensures the timely completion of performance appraisals.
• Develops current to intermediate goals and measures for area(s) of responsibility.
• Measures and assesses performance.
• Assists in long range goal development.
• Assists in development of and monitors budget for area(s) of responsibility.
• Monitors activities for and ensures compliance with laws, government regulations, Joint Commission requirements and DMC/Tenet policies.
• As directed, implements external and internal audit recommendations.
• Ensures hospital departments achieve objectives for diversity of their suppliers.

Benefits

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off (PTO)
• Career development and continuing education opportunities
• Health savings accounts, healthcare F dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder C childcare, auto C home insurance.