Customer Service Representative

We are seeking a Customer Service Representative to manage a high volume of incoming phone and electronic requests, provide customer support, and resolve customer inquiries.

Requirements

• High school diploma or equivalent
• 0-2 years experience in a customer contact center environment preferred
• SAP and/or FSM ERP systems and Cisco soft phone experience preferred
• Excellent keyboard skills, particularly adept at multitasking while engaging with customers over the phone
• Intermediate PC and PC applications skills (Microsoft)
• Proficiency with Microsoft Outlook
• Experience working in a multi-application and dual monitor environment

Benefits

• Comprehensive benefits package including health insurance, 401(k), disability, life insurance, paid time off, and voluntary benefits