Customer Production Support Manager

The Customer Production Support Manager will provide technical support for new and released test system platforms, partner with engineering teams, and drive Mean Time Between Failure improvements.

Requirements

• Bachelor's degree in Electrical Engineering or a closely related technical discipline
• Yellow Belt certification or proven experience applying structured problem-solving methodologies
• Fluent in English (spoken, written, and reading comprehension)
• Strong communication and business skills
• Minimum of 5 years of experience at a mid-management level
• Demonstrated track record of driving complex technical projects to completion
• Proven ability to coach, mentor, and develop team leads and broader teams
• Strong leadership presence and problem assessment capabilities