Collections Rep

Terumo Medical Corporation is seeking a Collections Rep to analyze and collect monies due on new and existing customer accounts. The ideal candidate will have 2 years of credit and collection experience, proficiency in Microsoft Office, and experience with JD Edwards and/or SAP ERP.

Requirements

• Analyzes, and collects monies due on new and existing customer accounts
• Researches and resolves accounts on the over 60/90 day past due report
• Uses various sources of credit information to examine the potential of new accounts and review existing accounts
• Inputs data and creates accurate accounts records utilizing applications software
• Supports and encourages continuous improvements on company processes
• Follow requirements of applicable national and international regulations
• Collection of past due balances through verbal and written communication
• Research and investigate invoice discrepancies in a timely manner
• Root cause identification and removal of payment barriers for customers
• Issue billing adjustments on pricing discrepancies
• Process adjustments on customer accounts
• Input resolution data for monthly over 60/90 day report
• Process and analyze aging reporting for customer portfolio
• Create standard invoice credits for promotional / BU spending on A/R
• Utilize third party application for statement automation and customer dunning letters
• Recognize a customer complaint and forward to the appropriate personnel based on TMC’s Quality Policies and Procedures
• Protects organization’s value by keeping information confidential

Benefits

• Annual bonus
• Paid vacation
• Paid holidays
• Health, dental and vision benefits
• 401(k) with matching contributions
• Tax advantage savings accounts
• Legal plan
• Voluntary life and AD&D insurance
• Voluntary long-term disability
• Short term disability
• Critical illness and accident insurance
• Parental leave
• Personal leave
• Tuition reimbursement
• Travel assistance
• Employee assistance program