Network Engineering Manager - Infrastructure

As Network Engineering Manager – Infrastructure, you'll lead a team to ensure the reliability, security, and performance of Booker's network and landline telephony across 200+ UK locations.

Requirements

• Lead and sponsor network infrastructure projects, delivering on time and within budget.
• Oversee the day-to-day operation of Booker's corporate network, ensuring stability, availability, and security.
• Diagnose and resolve network issues across hardware, software, and configuration.
• Work closely with third-party suppliers to resolve incidents and deliver effective solutions.
• Support application and infrastructure stakeholders, helping them understand and resolve connectivity challenges.
• Maintain accurate documentation, including network topology, project updates, and operational runbooks.
• Produce clear management information, reporting, and KPIs to support informed decision-making.
• Ensure change management, licensing, contracts, and security requirements are consistently followed.
• Own disaster recovery and total loss testing, ensuring risks are understood and managed.
• Identify recurring issues and opportunities for improvement, supporting change testing and implementation.
• Enable new systems and services by providing reliable and scalable connectivity solutions.