Tesco is looking for a colleague to work in the Clerkenwell Express store, helping to serve customers and maintain a safe and efficient store environment. The role involves working varied shifts, including evenings and weekends, and requires a passion for delivering great customer service.
Requirements
- Knowing your customers and serving them with passion and pride
- Passionate and knowledgeable about the products and services within my store
- Working across the store in our service, picking and replenishment areas where required
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit
- Handling products with care to maintain quality and ensure they reach customers in the best condition
- Being myself, living our values, making everyone feel welcome and always following our policies
- At times, you may be required to accept deliveries into the store
- A passion for delivering great service, greeting customers with a smile, and serving them with pride
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
- To take the initiative and make decisions that are right for our customers
- Work well within a team and communicate openly with others
- Build relationships with colleagues to create a team spirit, having fun and celebrating success
- Be at work on time, well presented and ready to be a brand ambassador
Benefits
- Minimum 16 guaranteed hours each week
- Opportunities to work fewer hours (minimum 12)
- 3 weeks' notice of exactly when shifts will be
- Flexible working arrangements
- Opportunities for career progression