IT Service Desk Specialist - SECRET clearance required

Tesla Laboratories is a Service-Disabled Veteran Owned Small Business providing Cyber Security, Intelligence Analysis, Financial Management, Facilities Engineering Services, and Program Management support to the Intelligence Community, the Department of Defense, and other federal government customers.

Requirements

• Active SECRET clearance
• Bachelor’s degree or certification in IT related field
• 1+ years of relevant work experience
• Prior IT Operations support experience with a blend of application, hardware, and networking support, including providing support via phone (call center)
• Relevant certifications such as CompTIA A+, Network+, or Security+; HDI; Microsoft certifications including MCSA, MCP, MCSE or similar certifications desired
• Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus
• Excellent organizational and communications skills

Benefits

• Competitive compensation
• Health, dental, and vision insurance
• Retirement plan with company contribution
• Paid time off and federal holidays
• Professional development and training opportunities
• Supportive, family-focused company culture
• Opportunities for long-term career growth within a growing SDVOSB