Job Description
Monitor and analyze daily payment transactions across domestic and international channels to ensure accuracy and timeliness. Investigate and resolve payment discrepancies, failed transactions, and exceptions in coordination with finance, operations, and banking partners. Generate and maintain detailed reports on payment volumes, success rates, settlement timelines, and reconciliation status. Collaborate with cross-functional teams (including Treasury, Accounting, and IT) to streamline payment processes and implement system improvements. Ensure compliance with internal controls, regulatory requirements, and anti-fraud protocols in all payment activities. Support month-end and year-end closing activities by providing accurate payment reconciliation data. Utilize ERP and payment gateway systems (e.g., SAP, Oracle, or similar) to track, analyze, and report on payment performance. Identify trends and risks in payment data, and recommend process enhancements to improve efficiency and reduce operational risk. Maintain a comprehensive knowledge of payment methodologies, including ACH, wire transfers, and card-based payments Requirements Bachelor’s degree in Finance, Accounting, Economics, or a related field. 2–5 years of experience in payment operations, financial analysis, or a similar role within the Financial Services industry. Proficiency in Microsoft Excel (advanced functions, pivot tables, VLOOKUP), and experience with reporting tools (e.g., Power BI, Tableau, or similar). Familiarity with ERP systems (e.g., SAP, Oracle) and payment processing platforms. Strong analytical and problem-solving skills with a keen eye for detail and accuracy. Excellent communication and collaboration abilities, with experience working in cross-functional teams. Understanding of financial regulations and compliance standards relevant to payment processing (e.g., RBI guidelines, AML, KYC). Ability to manage multiple priorities in a fast-paced environment with high accuracy under deadlines. Willingness to work in a hybrid or onsite setup in Ahmedabad