Customer Service Representative

We're looking for a Customer Service Representative to join our thriving inbound contact centre, specializing in insurance. As a Customer Service Representative, you'll be responsible for delivering fantastic service, handling policy queries and changes, and providing VIP service to every customer.

Requirements

• Motivation & Drive
• Strong Communication Skills
• Empathy & Patience
• Goal-Orientated
• Attention to Detail

Benefits

• 35 days’ holiday (including bank holidays) with additional buy/sell options
• 24/7 mental health support & free counselling available
• Grow with us: Through career fairs, leadership programs, and learning on the go!
• Flexible benefits, including early access to salary via our internal platform
• Hybrid working options to support work-life balance and individual needs
• Recognition awards, social events & more