Senior Claims Handler

We are currently recruiting a Senior Claims Handler to join the Fleet and Specialist product team. This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal). You will be providing exceptional level of service and relationship management to our Fleet customers.

Requirements

• Persuasive, strong and confident communicator with the ability to relationship manage
• Ability to use own initiative to explore all options to achieve the best outcome for the business
• Motivated self-starter
• Ability to work as part of a team
• Ability to work in a culture of openness, trust, and respect
• Strong organisation skills with the ability to prioritise tasks
• Ability to fact find and analyse information to result in accurate decision making
• Significant PI and/or credit hire claims experience, commercial market awareness and extensive working knowledge of the Pre-Action Protocol, Civil Procedure Rules & hourly rate costs
• Experience of handling Injury claims outside of the Low Value Personal Injury claims Portal
• Ability to use own initiative to explore all options to achieve the best outcome for the business

Benefits

• 35 days’ holiday (including bank holidays) with additional buy/sell options
• 24/7 mental health support & free counselling available
• Grow with us: Through career fairs, leadership programs, and learning on the go!
• Flexible benefits, including early access to salary via our internal platform
• Hybrid working options to support work-life balance and individual needs
• Recognition awards, social events & more