Account Manager

Account Manager responsible for developing new business relationships and serving as first level of support to existing clients. Develop new business relationships, negotiate rates and deadlines, and educate clients regarding translation process.

Requirements

• Research prospective clients through several strategies
• Create accurate spreadsheets of prospective client data
• Generate daily mailings to prospective clients
• Cold call prospective clients
• Creatively problem solve to improve current new business development strategy
• Negotiate rates and deadlines with prospective and current clients
• Educate prospective and existing clients regarding translation process
• Liaise with production to ensure all jobs are handled appropriately
• Consistently follow up with clients to ensure satisfaction with delivery, quality and customer service
• Research and understand all industries that TransPerfect markets to